Case Study: Transforming HR Efficiency Through Modernization

Client: A multi-site U.S. manufacturing company with 800+ employees operating across six states and 11 locations.

Challenge: The company’s HR function was traditionally structured, requiring a large team to manage operations. With a standard HR-to-employee ratio of 1:60, they would have needed 13+ HR professionals to support their workforce. Leadership sought a way to streamline HR, reduce costs, and improve efficiency without sacrificing employee experience.

Solution: Through a strategic approach focused on optimization, integration, technology, automation, and AI, we restructured the HR function to operate with just five professionals—a fraction of the traditional staffing model. Key initiatives included:

· HR Technology & Automation: Implemented modern HRIS and payroll systems with self-service capabilities to reduce manual workload.

· Process Integration: Standardized and centralized HR processes across all locations to drive efficiency.

· AI & Analytics: Leveraged AI for workforce planning, compliance tracking, and employee engagement insights.

· Shared Services Model: Transitioned transactional HR functions to a shared services model, eliminating redundancy.

· Operational Modernization: Streamlined benefits administration, onboarding, and talent management with digital solutions.

Results:

· Over 60% reduction in HR labor costs while maintaining high service levels.

· Saved over $850,000 in salaries alone, boosting the bottom line.

· Faster HR response times and improved employee experience.

· Stronger compliance and risk management with automated tracking and reporting.

· Seamless integration across six states and 11 locations, creating a more agile and scalable HR function.

· Positioned the company to sell to a strategic buyer for a higher-than-anticipated multiple.

This transformation not only enabled the company to achieve world-class HR efficiency but also positioned them to sell the business to a strategic buyer for a higher-than-anticipated multiple, thanks to the operational strength and cost-saving measures implemented.